Effective Date: 1 August 2024
1. Introduction
Welcome to Express Photo and Gifts! We value your privacy and strive to protect your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website (https://expressphotoandgifts.com/) and purchase our products.
2. Information We Collect
- Personal Information: When you make a purchase, we collect personal information such as your name, email address, billing address, shipping address, phone number, and payment information.
- Order Information: We collect details of your purchases, including products ordered, quantities, prices, and order dates.
- Technical Data: We collect information about your device, browser type, IP address, and how you interact with our website through cookies and similar technologies.
3. How We Use Your Information
- Processing Orders: We use your personal information to process and fulfill your orders, including sending you emails to confirm your order status and delivery.
- Payment Processing: We use PayFast to handle payment transactions securely. PayFast may collect your payment information for this purpose.
- Customer Support: We use your contact information to provide customer support and respond to your inquiries.
- Marketing: With your consent, we may send you promotional emails about our products and special offers. You can opt out of these emails at any time.
- Improving Our Services: We analyze your usage data to enhance our website’s performance, functionality, and user experience.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We use third-party service providers to perform functions such as payment processing (PayFast), shipping, and email marketing. These providers have access to your information only to perform these tasks and are obligated to protect it.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
- Access: You have the right to access the personal information we hold about you.
- Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails.
7. Cookies
Our website uses cookies to enhance your browsing experience and collect information about how you use our site. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our website after such changes constitutes your acceptance of the new policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Express Photo and Gifts
Email: expressphoto012@gmail.com
Phone: +27 76 491 2300
Address: 135 Scott Street, Scottburgh, Ugu District Municipality, 4180